Privacy Policy
1. Information We Collect
ToolAdvisor collects the following types of information to provide our brand-neutral cutting tool intelligence platform:
- Account information: name, email, professional title, facility location
- Tool preferences: ISO material groups, machine specifications, usage history
- Technical data: browser type, device type, access patterns, feature usage
- Cookies: for authentication, preferences, and analytics (with your consent)
2. How We Use Your Data
Your data is used to:
- Deliver personalized tool recommendations based on ISO classification (P, M, K, N, S, H)
- Improve platform features through usage analytics
- Send tool alerts and material intelligence updates (with opt-in consent)
- Maintain platform security and prevent fraud
- Comply with legal obligations (GDPR, data protection laws)
3. Data Storage & Security
We implement industry-standard security measures to protect your data:
- HTTPS encryption for all data transmission
- Secure authentication with password hashing
- Regular security audits and compliance reviews
- Data stored in EU-compliant cloud infrastructure (Netlify, supporting GDPR)
- Access restricted to authorized ToolAdvisor personnel only
4. Your Data Rights (GDPR)
Under GDPR (applicable to EU residents), you have the right to:
- Access all personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (right to be forgotten)
- Withdraw consent for data processing at any time
- Receive a copy of your data in portable format
- Lodge a complaint with your national data protection authority
To exercise these rights, contact privacy@tooladvisor.eu.
5. Third-Party Services
We use the following third-party services:
- Netlify: Hosting and deployment (GDPR compliant)
- Anthropic API: AI-powered tool recommendations (de-identified queries)
- Google Fonts: Web typography (no tracking)
- Plausible Analytics: Privacy-first analytics (no cookies)
We do not sell or share your personal data with third parties for marketing purposes.
6. Cookie Policy
ToolAdvisor uses the following types of cookies:
- Essential: Authentication, platform functionality (required)
- Analytics: Usage patterns, feature adoption (with consent)
- Preferences: Dark mode, language, theme (with consent)
You can control cookie preferences via our cookie banner on first visit. You may also manage cookies in your browser settings.
7. Children & Minors
ToolAdvisor is designed for professional machinists and engineering teams (18+). We do not knowingly collect data from individuals under 18. If we discover such data was collected, we will delete it promptly.
8. Contact & Complaints
ToolAdvisor Privacy Officer:
Email: privacy@tooladvisor.eu
Address: ToolAdvisor Intelligence Platform, EU
Response time: Within 30 days of request
If you believe your data rights have been violated, you may lodge a complaint with your national data protection authority (e.g., Netherlands: Autoriteit Persoonsgegevens (AP)).
Last Updated: May 2025
Effective Date: June 1, 2025
This policy may be updated periodically. Continued use of ToolAdvisor after updates constitutes acceptance of the revised policy.